Occasionally an inspection that has been submitted successfully may require changes to be made and for a re-submission to take place.
This is usually because the submitting company or the operator has requested a change to the original observations raised. Once established that the report requires such changes you will need to do the following:
1. First of all, to allow an report to be re-submitted, the submitting company will need to make a re-submission request in OVID. Once this request is made an automated e-mail is sent to the inspector to advise that the re-submission is required. If you have not received a notification, please check with the submitting member as you will not be able to proceed any further.
2. Once confirmed, make the required changes to the report in your editor software and then validate and submit the report again. The report should then be uploaded and will be made available to the submitting company immediately. It will automatically replace your previous submission, the report can then be checked and processed to be forwarded to the operator for final comments.
If when submitting from your editor you receive the following error "This inspection has already been submitted." Please check again with the submitting company to ensure they have requested the re-submission in OVID correctly
If they are certain they have completed this process correctly please contact the support team at firstname.lastname@example.org for further assistance.