When a vessel is to be transferred between operators and both organisations are OVID users, the vessel record also needs to be transferred between operators.Moving a record keeps the recent inspection history of the vessel as well as particulars documents, which are then made available to the new operator. It is usually the responsibility of the operators involved in the movement of a vessel to ensure that it is transferred in a timely way.There are a few steps required for both the current and new operator to complete.
1. Current operator to disassociate the vessel record from their OVID account.
Please follow the procedure to disassociate the vessel from your account. Full instructions on how to do this can be found here.Once this step is completed, please ensure the new operator is made aware that the vessel is no longer assigned to your organisation's account, if you are able to do so.
2. New operator adds the vessel to their account
If the vessel has been detached correctly, the new operator should now be able to add it to their account. To carry out this step, follow the instructions that can be found here.Once completed, it should now be shown in your vessel list within OVID. Previous inspection history and particulars documents will be available to you. Once the record has been transferred, it is advisable to ensure that particulars are checked and updated as soon as possible to ensure they are as accurate as possible.
Common Vessel transfer problems
The previous operator has not disassociated the vessel record and is not contactable.
Sometimes, a new operator obtains a vessel but the previous operator does not disassociate the vessel from their account. The reasons for this are many and varied. In some cases it can even be because the last operator has gone out of business and is no longer maintaining or has access to their OVID account.The best way to proceed where possible is to do the following:First of all, if you are aware who the previous operator is, try to make contact with them and request that they remove the vessel from their OVID account. Explain that you are now the operator of the vessel and need to add it to your account. Please allow a reasonable amount of time for them to respond (24-48 hours) and, if possible, send more than one request.
If the previous operator cannot be reached, the support team will review the information provided, verify the vessel details, and contact the relevant parties where possible. If the transfer can be confirmed, we will disassociate the vessel from the previous operators account and advise you when you can add the vessel to your OVID account. We may also request supporting documentation, such as registration documents, to confirm the current operator and vessel details.
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