How to raise a SIRE 2.0 tablet hardware or operating system ticket with i.safe MOBILE

To request support for a hardware or operating system issue with your SIRE 2.0 tablet, please visit the following website to create a new ticket:

https://support.isafe-mobile.com/en/support/tickets/new

For general guidance on completing the ticket details, please refer to the following article:

https://support.isafe-mobile.com/en/support/solutions/articles/77000475490-how-do-i-submit-a-repair-request-via-the-i-safe-mobile-ticket-system-to-send-my-device-to-the-service

For details regarding locating your devices serial number, please refer to the following article:

https://support.isafe-mobile.com/en/support/solutions/articles/77000109498-where-can-i-find-the-serial-number-s-n-of-my-product-

Please note, as the serial number on the i.safe 940.1 is located under the replaceable battery, it is recommended to make a note of this for subsequent use.

When selecting 'Request Type', the option 'Software Related' (highlighted below in red) refers to the operating software of your device.  For any issues related to the SIRE 2.0 Inspection Application, please raise these with OCIMF Support via support@ocimf.org