If you are attempting to submit a SIRE Inspection Request and receive an error after selecting the submitting member, you need to ensure that all mandatory information has been completed before the request can be processed. This guide explains why the error occurs and how you can resolve it.
Why You Are Seeing the Error
When you select a submitting member and click Next, you may encounter a validation message preventing you from continuing. This happens because some submitting members require additional mandatory information before an inspection request can be accepted.
In this case, the submitting member requires you to provide a Purchase Order (PO) Reference Number for the vessel.
What You Need to Do
To resolve the issue and continue with your inspection request, you need to:
- Open your SIRE Inspection Request.
- Go to Section 2: Vessel.
- Enter the Purchase Order Reference Number in the required field.
- Save and continue with the submission process.
Once the PO reference number has been added, the system will allow you to proceed.
If You Do Not Have a Purchase Order Reference Number
If you do not currently have a PO reference number, you need to contact the submitting member and request one. The inspection request cannot be submitted without this information.
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